Terms & Policies – Juju Massage Therapy
Last Updated: August 2025
1. Appointments & Reservations
- All services are by appointment only.
- You may book online, by phone (951-965-1268), or in person at 4075 11th St, Riverside, CA 92501.
- Please arrive at least 10 minutes early to complete any necessary forms and start on time.
2. Cancellation Policy
- Cancellations must be made at least 24 hours in advance.
- Late cancellations or no-shows may be subject to a fee equal to 50% of the service cost.
3. Late Arrivals
- Late arrivals may result in shortened sessions to avoid delays for the next client.
- Full payment will still be required.
4. Health & Safety
- Please inform your therapist of any medical conditions, injuries, allergies, or sensitivities before your session.
- We reserve the right to refuse service to anyone with a contagious condition or under the influence of alcohol/drugs.
5. Conduct
- Respectful behavior is expected at all times.
- Any inappropriate conduct will result in immediate termination of the session and possible permanent ban from services.
6. Gift Certificates & Promotions
- Gift certificates are non-refundable and must be presented at the time of service.
- Promotions and discounts cannot be combined unless stated otherwise.
7. Liability
- By booking a service, you acknowledge that massage therapy is not a substitute for medical treatment and accept any risks associated with the service.
8. Privacy Policy
- Personal information collected through bookings will be kept confidential and used only for scheduling, payment, and communication purposes.
- We do not sell or share client information with third parties.